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Book Review
by Richard M. Ebeling, July 2000
Trust on Trial: How the
Microsoft Case Is Reframing the Rules of Competition, by Richard B.
McKenzie (Cambridge, Mass.: Perseus Publishing, 2000); 281 pages; $26.
IN HIS 1942 BOOK,
Capitalism, Socialism and Democracy, Joseph A. Schumpeter
argued, The fundamental impulse that set and keeps the capitalist
engine in motion comes from the new consumers goods, the new
methods of production or transportation, the new markets, the new forms
of industrial organization that capitalist enterprise creates.
Schumpeter noted, This process of Creative Destruction is the
essential fact about capitalism. It is what capitalism consists in and
what every capitalist concern has got to live in.
Schumpeter explained that when
critics of the market economy judged the effectiveness of competition by
looking at the market at a frozen moment in time, they made a
fundamental error analogous to focusing on one frame of a motion picture
and then reaching various normative conclusions from this out-of-context
perspective. It ignores the markets competitive process out of
which the particular present moment developed from past rivalrous
activities and gives little or no attention to the logic of the same
competitive forces that will change the present situation into something
totally different in the future. Schumpeter insisted that in the real world,
entrepreneurs and market innovators attempt to capture consumers away
from their rivals by offering new and different products, through new and
different methods of production, with pricing strategies different from
their competitors.
Schumpeters conception of the
competitive process is similar to that which free-market economist
Richarrd B. McKenzie applies in his recent book, Trust on Trial, in
evaluating the Microsoft antitrust case. When Schumpeter was writing
almost 60 years ago, he asked the reader to think of the competitive
process of creative destruction as one that did its innovating work over
decades. McKenzie points out that in the new computer world of
competition, the competitive process innovatively changes things in a
matter of a few years, sometimes in a matter of a few months. The
time-dimension of change has been dramatically shortened.
McKenzie uses clear economic
reasoning and a carefully researched background in the history and
structure of the computer industry to refute practically all the
theoretical and factual arguments that have been used by the Department
of Justice and some of Microsofts rivals in trying to justify their
charge that Microsoft is an anticompetitive monopoly that should be
punished and reined in.
First, he explains that if a monopoly
is an enterprise that uses its power in the market to manipulate the price
at the expense of the consumer, then Microsoft cannot be found guilty as
charged. It has consistently lowered its price and improved its product
lines over time.
Second, McKenzie demonstrates that,
in fact, Microsoft is not a monopoly. Its market share in certain product
areas is only 90 percent, and while that sounds high, in fact the remaining
10 percent controlled by its rivals in these product areas shows that it is
not the only game in town: consumers have options but are choosing to use
Microsofts products instead. Furthermore, he points out that there
is a problem in how market share is defined in the Justice
Departments case and that when categorized differently
Microsofts share falls to less than 50 percent for certain products.
Third, Microsofts
bundling of its browser with its operating system is a
response to market-demand forces that have been emerging for integrated
networks for consumer convenience. When I buy an automobile, a certain
brand of tires comes with the car. I usually do not bargain or negotiate
over the brand of tires that will come with the vehicle. My purchase of the
tires is tied to the acquisition of the car. If I dont
like the feel or the ride the tires provide me once Im
behind the wheel of the car Ive bought, I can enter the market and
replace them with another kind that provides what I consider to be a safer
or more comfortable ride. I might not do so immediately (after all, the
original tires are on the car and Ive paid for them), but at some
point tires are replaced and then I choose the tires I prefer.
Whether Microsoft says its browser
comes free with the computer and its system or not, in fact
when I purchase the machine, Ive bought the browser as well. After
Ive driven the browser for a period of time, I can
decide whether or not I really want to continue using it. Besides,
innovations and cost efficiencies over time should make better and
cheaper browsers available from any number of competitors, like
Netscape, who can try to persuade me that theirs is better and should be
purchased as a replacement or substitute for the one Ive been
using. After all, people invest some amount of time to find the tires they
think would be best for their car, given what they are willing to pay, so
why wouldnt we expect the same to be the case with browser
programs?
In the longer run, if customers in
general came to prefer browsers other than Microsofts Internet
Explorer, the pressure of market demand would eventually require
Microsoft to untie the two, if it did not want to lose
consumer confidence and face a revolt from the computer
manufacturers who were finding it less and less desirable to sell a
product with built-in features the public did not want to buy as part of
the package. If Microsoft has made a marketing error in tying IE to its
programs, the company will bear the consequences with an eventual
falling off in business and a loss of brand-name reputation. But it should
be the market that judges this entrepreneurial decision, not the U.S.
Department of Justice or a federal judge. Because, after all, who is the
market? It is you and I and everyone else who looks for and purchases
computers and the programs to use with them. We are better judges of our
own interests than is the government.
Fourth, it is claimed that Microsoft
has the ability to determine the interface standards that will be followed
in the computer industry. Many markets eventually settle into a user
standard to which all manufacturers more or less conform. But being the
first or even dominant player does not mean that you fix the shape of the
future. When video laser disks first came on the market, they seemed to be
setting the standard with a size reminiscent of old-fashioned LP records.
These clearly are now being superseded by DVDs, which are much smaller
in size. And what seems to have influenced their dimensions? Clearly the
size of music CDs, which can also be played in a DVD player. But there is
no certainty that ten years from now, the CD-DVD format will still be the
standard. To think that even with a dominant position in the
market Microsoft can single-handedly set the path of the industrys
development for the next century is simply absurd and inconsistent with
the past history of many, if not most, other industries.
What is arrogant and
presumptuousness is not Microsofts supposed hardball
aggressiveness in innovation and marketing. Other names that might be
given to Microsofts conduct could be: leadership, creativity,
confidence, determination, courage, vision. The hubris lies with the
administrators, bureaucrats, and economists in the pay of the Department
of Justice who claim to know how the computer industry should develop,
the form of competition that should be permitted in the industry, and what
product design and features manufacturers should be allowed to install in
their products and offer to the consuming public.
Professor Ebeling is the Ludwig von Mises Professor of Economics at Hillsdale College, Hillsdale, Michigan, and serves as vice president of academic affairs for The Future of Freedom Foundation.
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